For what seems like the millionth time, the wireless at my place is on the fritz*. So I called Telus to get them walk me through how to fix the damn thing... again. They have a new feature where you don't actually have to stay on the line to hold your place in the queue. "You can either stay on the line, or we can call you back when the next available operator is free and you won't lose your place in line!" the cheery automated voice tells me, "Your estimated wait time is 5 minutes!"
That was an hour and a half ago.
*I'm writing this on my old fashioned plugged in ADSL, FYI.
Cross posted at Indie Bloggers.